whitemeercat566
May 10, 2023
"The lady who helped me on the phone was so sweet and..."
The lady who helped me on the phone was so sweet and pleasant! She made it a wonderful experience!
DennisNguyen
May 08, 2023
"I called and the gentleman on the phone was very helpful"
I called and the gentleman on the phone was very helpful. A pleasure doing business with him!
TimmothyWest
May 03, 2023
"Thanks for the fine catalog and beautiful pictures"
Thanks for the fine catalog and beautiful pictures. I have numerous Brighter Blooms plants in my yard and love them
ticklishgoose773
April 29, 2023
"Searching was user friendly"
Searching was user friendly. Checkout was fast. I appreciate being able to add to my cart without having to set up an account. I usually readily bypass the those sites. Free shipping (and within 1-2 business days) is a bonus. Thank you.
StanleyBell
April 27, 2023
"Easy to order"
Easy to order. Excellent status communication. Hope my new cherry tree is as great as Brighter Blooms service!
BeatriceAustin
April 26, 2023
"Good value and choices"
Good value and choices. Shipping is quick so price seems reasonable. Now to see how the plant is on arrival.
lisa.javaherian
April 19, 2023
"Scammers!"
I purchased apple trees from brighter blooms with a one-year warranty. When one of them didn’t survive the winter, they wanted almost $70 to replace it plus tax and shipping.
Some warranty!!
I bought an apple tree from Lowe’s for $34 with tax. It’s more than double the size of the plants brighter blooms sent; same variety. It has lots of leaves; it’s gorgeous.
Don’t buy from brighter blooms! They used to be great but they’re apparently under different management now. 🫤
FeliciaDavis
April 17, 2023
"Customer Support is not trained well enough"
Customer Support is not trained well enough. Friendly and results as expected. But it takes forever to get to the end of a simple call.
purpleladybug997
April 12, 2023
"Had issues with an expired gift card on a return and..."
Had issues with an expired gift card on a return and called in. Felt like i was talking to a script, they said there was nothing they can do. So I went on the chat for help and they reissued the gift card. It was my money and don't understand why you have expirations on return gift cards. My project was delayed and thought I could just come back and use that credit on my account. Good to know. But kuddos to the chat personnel.
HectorBarnett
April 11, 2023
"Easy to understand, great explanation of temperature,..."
Easy to understand, great explanation of temperature, soil, and planting instructions. Hoping to do more business with you
JessieWalters
April 10, 2023
"Trees"
At first I only received half of my order and then found out the shipping site had ran out of stock. Brighterblooms reached out and sent an upgraded tree from another site. Both trees looked healthy and ready to be planted when they arrived. Thanks
Customer service was extremely helpful and did an excellent job of getting the best support possible for the situation. Thank you.
angryduck291
April 05, 2023
"We got fig tree in 2021 April"
We got fig tree in 2021 April. Got few fruits last year. It mentioned this plant is hardy for Georgia weather. But it could not survive second winter. So disappointed. We purchased Apple tree also. Did not get a single fruit so far. This year I don't see leaves yet. Hoping it Blom later. Please let me know if we could do anything to revive the plant or what could be the next steps.
angrymeercat984
March 29, 2023
"Seems easy"
Seems easy. Wish there was an option for a gift card since I'm sending it to my friend that recently lost her mother. Otherwise very easy!
"Have ordered before and enjoyed placing order today"
Have ordered before and enjoyed placing order today. Items always packaged and shipped well. Can't wait to plant the new holly bushes. Thank you Brighter Blooms!
ticklishbutterfly141
March 14, 2023
"Ordered through Amazon originally"
Ordered through Amazon originally. & received to Japanese maples in perfect condition. ReD your insert & ordered more plants after consulting with your on line expert. Thank you for being there. You have simplified my gardening life!